![]() ![]() Once your replacement product/order has been delivered to you, your order status will appear as "Replaced". Once your request for a replacement has been accepted by Bagallery, the status of your shipment will appear as "Replacement in Process." A replacement product/order will be dispatched for you soon and you will be required to return the defected product/order. Order replacement in process "Replacement in Process": You will be notified via email in this case. When a shipment has been cancelled, the status of that shipment or order will appear as "Cancelled". Once the rider has attempted delivering to you 3 times, and the order was not received, the shipment will be sent back to our warehouse and your return will be processed. Order unsuccessful "Delivery Unsuccessful": Once the parcel has been received on your end and the payment has been made, the status of the shipment will appear as "Delivered". If the rider has made one or two delivery attempts to you but the parcel was not received, the status will appear as "Re-Attempted Delivery in Process". Delivery failed "Re-Attempted Delivery in Process": Once the rider is on his way to you, the status will appear as "Out for Delivery." You may be contacted via SMS or call by the rider. Once your package has been shipped out from the Bagallery warehouse and has arrived in your city, the order status will appear as "Arrived in Your City". Once we have assigned a tracking number to your order, and it has left our warehouse, the order status will appear as "Shipped." Order arrived at destination city "Arrived in your city": During this time, your order status will appear as "Packed." Order shipped "Shipped": Once you have placed your order, it will be sent to our warehouse to be packed for shipment. Once you have placed your order on Bagallery and an order number has been generated, your order status will appear as "In Process." Order packed "Packed": You can further understand the status of your shipment means, by following the keys below. The status of your shipment will indicated next to each shipment number. Click on Track Order at the top of the page and enter the order number and email address from which the order was placed and a detailed order information page will be displayed. You can track the status of your order online at. ![]()
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